1. How we collect information
Information available PUBLICLY – We may combine information you provide to us with information available from external sources, in order to gain a better understanding of our supporters. This may include information found in places such as Companies House and information that has been published in articles / newspapers. Our webserver collects certain information such as: (a) IP addresses; (b) host names; (c) domain name; (d) the time and date information is requested; (e) the browser version and platform when information is requested; (f) a record of which pages have been requested.
2.What information is being collected? We use this information to produce aggregate visitor statistics in relation to which pages are being accessed. We may also use it to monitor usage patterns on this website in order to improve navigation and design features to help you get information more easily. In order to help us develop the website and our services we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. In addition, if you support us, for example make a donation, volunteer, register to fundraise, sign up for an event, engage with our social media, we will usually collect: Your name, Your contact details, Your communication preferences , Why you have decided to support us. We will never make this question mandatory, and only want to know the answer if you are comfortable telling us.
3.How is personal information being used? If you give us your personal details by sending us an e-mail, writing us a letter, or contacting us via the website, we may use your personal information to communicate with you (for example, to answer your queries, or to put you in touch with someone within our charity). – To support your fundraising, including processing Gift Aid – To ask you to help us raise money, or to donate through our appeals – To provide you with information about our work and activities or to send you materials that you have asked for, or to invite you to participate in a survey – To invite you to events – To keep a record of your relationship with us – To ensure we know how you prefer to be contacted – For internal record keeping, such as the management of feedback or complaints – Where it is required or authorised by law
4. To whom will personal information be disclosed?
We NEVER share, swap or sell your details with any Company, Charity or other third party for marketing or fundraising for their purposes. We may disclose your personally identifiable information to people within the charity, who will be bound by duties of confidentiality. We will never disclose your personally identifiable information to other third parties without your express written permission.
5. How is personal information stored and protected?
Keeping your personal details private is very important to us. Despite our best efforts, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. Once we receive your transmission, we make our best efforts to ensure its security on our systems. We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purpose for which it is used.
Each time you use the internet, an IP address is assigned to your computer via your Internet Service Provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this information in order to gather information about website traffic.
7. Updating your details
It is your choice regarding the type and frequency of communications and information you receive about our charity and the ways in which you can get involved. You can change your mind at any time by contacting us at Give a Kidney, 20 Corbyn Street, London N4 3BZ or by email info@giveakidney,org We will not use your information for marketing or fundraising purposes if you have asked us not to. However, we will retain your details on a suppression list to help ensure we do not continue to contact you. We may disclose your personal information to third parties if we are required to do so through legal obligation (for example the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement, or to protect us, for example, in the case of suspected fraud or defamation. We do not share your information for any other purposes other than outlined in this policy. Should you wish to update or change any of the details that we hold about you, you may do so by contacting us at firstname.lastname@example.org
This website, and the Forum attached to it, may from time to time collect information from users and cookies may be used to analyse traffic to the website. By using the website you are consenting to this use of information. If you do not wish to consent to this, please do not use the website and contact us at email@example.com
9. Accuracy of your Information
We aim to ensure that all information we hold about you is accurate and, where necessary, kept up to date. If any of the information we hold about you is inaccurate and we become aware, we will ensure it is amended and updated as soon as possible. If your personal details change, please help us to keep your information up to date by contacting us at Give a Kidney, 20 Corbyn Street, London N4 3BZ or by email info@giveakidney,org
10. Social Media
11. Your Rights
You have the right to: request a copy of the information we hold about you; update or amend the information we hold about you if it is wrong; change your communication preferences at any time; ask us to remove your personal information from our records; object to the processing of your information for marketing purposes; or raise a concern or complaint about the way in which your information is being used.
12. Changes to the Policy and your consent